PIPER-Rx - Managing OEBS PAPER (AUSOUG 2009)
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Paper - Effective OEBS Application monitoring and management – latest news, views and techniques

Last update: November 2009

Objective

This AUSOUG 2009 presentation provides an update on the latest news and views about recent trends in OEBS Applications monitoring and management as well as showing attendees the “how, what, why and next steps” of monitoring in a number of vital areas of their OEBS application including: - the activity profile of the OEBS application including user activity profiling and concurrent manager activity profiling - Workflow status and identify areas requiring action - the response time performance profile of your OEBS application and steps you can take to identify and rectify causal factors behind degraded performance

Abstract

This presentation provides you with an update on the latest news and views about recent trends in OEBS Applications monitoring and management as well as showing you the “how, what, why and next steps” of monitoring in a number of vital areas of the OEBS application. This information is a must for all OEBS professionals who need to improve OEBS efficiency and reliability especially during business peaks. It recognises that effective application monitoring is all about knowing what’s going on and what’s going wrong in the system and how to discuss this information with the business in ways they can understand and action. Areas covered in this presentation include:
  • Workflow management
  • User activity profiling
  • Response time measure and problem solving
  • Concurrent manager activity profiling
    • This presentation will show you easy, practical ways to understand your OEBS application’s activity in the typical areas of interest for the System’s Administrator and in those problem areas, focusing on:
  • what information to collect
  • how to collect it
  • what it means
  • what to do about it
    • .....and yes, there is plenty of free code and reports for you to use to help you with these tasks

    view / Download paper (pps) (3.5 Mb)

    Download How to chart User Activity (pdf)
    Download Full Service User activity (sql)
    Download Self Service User activity (sql)
    Download User activity spreadsheet (xls)

    All preformatted reports referred to in this paper are available in the Free Reports page under the section Monitoring OEBS Paper 2009

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