Much like aged user accounts, I have applied the same concept to workflows. The thing I like most is the concept is simple and easy to understand by business people. Every one knows Current, 30, 60, 90 and 120+ days

Abstract

To date I have found that many of the current methods of managing workflows have proved to be ineffective - so many workflows get lost or just hang a round in various states of completion, for some times up to years. It is not uncommon to find several thousand workflows with various completion statuses in many cases dating back several years. The tidy up cost can be enormous.

This presentation demonstrates how to apply standard Accounts Receivable Aging principles to the management of workflows identifying and focusing on slow workflows in the same way as we identify we identify and focus on slow payers.