PAM V2 - PIPER-Rx Application Monitor - Tutorials
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PAM - PIPER- Rx Application Monitor - PAM
Version 2 Tutorials
PAM - "Blurring the line between software product and training"


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   Tutorial 16 (Available) | Tutorial 17 | Module 18 | Tutorial 19 | Tutorial 20 | Disclaimer   

TUTORIAL PRECIS
Tutorial 16:

Printers

Monitored items:

Application Print Requests

(700 Kb) - PDF format


(800 Kb) - zip format

In the IT world, the term “end to end” is predominantly based around internal application transactions or in effect any transaction that can be measured. When it comes to printing reports, my view (and most users) of end to end is the time taken from the moment the report is requested to the time it has completed printing. If a print request is in the print queue for a long period of time before it prints it should be considered as an overall performance issue.

In this PAM tutorial we aim to answer the following questions:

  • What have my printers been printing?
  • Who has been using my printers and when?
  • Are my printers load balanced?
  • Who has a printer defined at the profile options level?
  • Has a large print request been submitted?
  • and more...
  • Tutorial 17:

    Specialisation Rules

    Monitored items:

    Possible inconsistent specialisation rules.
    Specialisation rules assigned to disabled managers
    Programs assigned a request type that does not exist.
    Pending standby requests
    And more

    Specialisation rules, easy to create difficult to maintain….

    Ever wondered:

  • Why are my requests are running in multiple managers?
  • What a request type is?
  • What happens when a standalone request is run?
  • What specialisation rules you have in place, who crated them and when?
  • This tutorial covers all you need to know about specialisation rules and provides over 20 reports, allowing you to easily and quickly understand your specialisation rules.

    Tutorial 18:

    E-Mail Address Validation

    Monitored items:

    Invalid e-mail addresses formats.

    E-mail is the main stay of communication these days, In this tutorial we check for incorrect e-mail address in the following application objects:
  • APPLSYS.FND_USER
  • HR.PER_PEOPLE_F
  • AR.RA_CONTACTS
  • AR.HZ_PARTIES
  • APPLSYS.WF_LOCAL_ROLES
  • APPLSYS.WF_LOCAL_USERS
  • When a record is changed in any of these objects the email account is validated against 12 validation checks including a PAM banned domains list, to highlight domains that are not acceptable for use for commercial communications. In the case of fnd_user when an application account is accessed the accounts email address will be validated.

    Separate reports for each of the above mentioned objects are provided to list all relevant invalid email addresses.

    Tutorial 19

    Basic User Account Audit...

    Monitored items:

    New application accounts are created.
    Password aging not set.
    Password aging set different to the site policy.
    Terminated employees who’s accounts remains active.

    Passwords are the front line of application security, this tutorial covers password aging, account usage and user activity audit.

    Tutorial 20:

    General Ledger basics

    Monitored items:

    Un-posted batches.
    Program optimiser.
    Submitted FSG’s.

    The biggie here is un-posted batches, The simplest method of casts doubt on your accounting is to list the un-posted batches that have been hanging around for a long time. It never ceases to amase me what I find. In addition there are over 10 reports, from listing your chart of accounts, through the gl_code_combinations selectivity and associated indexing structure to FSG run times.

    PAM tutorial content is subject to change without notice.


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