PIPER-Rx - PIPER-RX Application Monitor (PAM) - PAM V2
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PAM - PIPER-Rx Application Monitor Version 2
VIRTUAL APPLICATIONS ADMINISTRATOR
PAM - "Blurring the line between software product and training"


PAM - PIPER-Rx Application Monitor is provided FREE to users of this site. PAM provides simple and effective exception monitoring and reporting on many of the key attributes that impact day to day OEBS performance. PAM version 1 was released to the site progressively as a series of 15 combined software / tutorial packs and has now been superseded by PAM version 2.0. This new version comprises over 40,000 lines of code, 150 reports and 570 pages of tutorials. PAM version 2.0 really is your Virtual Applications Administrator.

Introducing PAM version 2.0, PAM all-in-one.

PAM all-in-one contains many enhancements, one of the most sought after being the ability to download and install PAM ‘s FREE open source software in a single pass rather than on a tutorial by tutorial basis. This significantly streamlines installation. Already installed all of PAM version 1 but want to upgrade to PAM version 2? Don’t worry! The installation guide shows you how to without losing any of the information and customisations you currently have.

Want to know more before starting? Read PAM - what, how and why. Version 2.0 (pdf), this will tell you EVERYTHING you could ever want to know about PAM!

PAM Version 2 Tutorial and Software downloads

Review and acceptance of Terms and Conditions is required before downloading PAM tutorials or software.

Alternatively, you can see an overview of each of PAM's tutorials including links to download each individual tutorial.
PAM Tutorials


(pdf) Size 0.7 Mb

PAM release notification

If you want to be advised when a new PAM module or version is released to the website please e-mail us using the button below and you will be added to our mailing list. PAM is ready and waiting to help you better manage your OEBS application and don’t forget it’s FREE so it will be worth the effort!

or if you want to remain anonymous just re-visit our site on a regular basis.

What is so different about PAM?

PAM is an “alert on exception” application that only monitors OEBS activity, it does not monitor databases, networks, operating systems etc… and does not try to be all things for all people.

PAM is not a tool dumped on your desk with a training regime scheduled by the vendor. We understand you are in the business of managing your application not managing a tool and PAM has been designed accordingly. Instead, PAM all-in-one comes to you FREE , and now as a simple, single pass software download of the complete application monitor. PAM still features the 15 accompanying practical, learning based tutorials which means you still get all the detailed learning modules to enable your skills and knowledge to grow. This learning is just as important as the monitor itself as a monitor without knowledge of how to maximise the value of its outputs is of little use.

We believe its all well and good having information provided by your Application monitor, but in reality it's what you do with that information that makes the difference. Through the PAM tutorials, you will learn how to use the information you are obtaining from PAM to improve the day to day efficiency of your OEBS application. As an added feature of PAM version 2, each PAM alert e-mail now cross references you to the relevant PAM tutorial, as well as providing detailed information on the nature of the alert and what to do to obtain more information about the issue.

The PAM tutorials page gives you a great snapshot of the contents of each tutorial as well as access to individual tutorial downloads.

Can I use PAM in non-production environment?

OK, so you have heard about PAM , you’ve read our Legal Notice and Disclaimer and you are debating whether to give PAM a go. Worried about where to start? Well stop worrying, you don’t need to be going near your production environment any time soon....not until you are completely comfortable with what you are doing. One of the best things about PAM is that provided you are using a fresh copy of production, you will still get great outputs you can use to improve your organisation’s OEBS efficiency without going anywhere near production! All you will be missing is the daily activity information but you can get to that later once you are entirely comfortable with PAM .

PAM in a nutshell

* PAM - what, how and why. Version 2.0 (pdf) - (Recommended reading to tell you all you could ever want to know about PAM)
* What PAM does…
* What PAM is not…
* What PAM does not do…


What PAM does…

PAM monitors and alerts on all key areas of OEBS application activity
* User activity
* Concurrent managers
* Concurrent requests
* Concurrent programs
* Daily application activity
* Intraday application activity
* Invalid Objects
* Index maintenance
* Db space
* Workflow activity
* Workflow spinners - unique to PAM

……and is great for activity profiling over time to help you understand trends and emerging issues

PAM provides reports that give you the information you require to understand and better manage application activity
*Over 150 reports on all aspects of OEBS application activity

PAM provides...
* Alerting by e-mail only
* Instructions for obtaining more information with each alert e-mail
* Auto alert thresholds and threshold reset
* Clone protection
* Time creep function
* Fully configerable e-mail alerting
* Long running workflow feature

PAM is smart and simple to manage
* Simple, fast, install and uninstall
* Fully configurable check frequencies for all alerts
* Self purging
* Fully and easily extensible
* Self maintaining

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PAM is not…

* An enterprise application monitor
* A CMDB
* A tool trying to be all things to all people
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What PAM does not do…

* Monitor databases
* Monitor networks
* Monitor operating systems
* Provide root cause analysis
* Performance resolution
* Notify by SMS etc…
* Provide health checks
* Notify of SLA breaches
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